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Privacy Policy

Last updated: January 2026

 

Trinity Herbal Apothecary (“Company,” “we,” “us,” or “our”) operates the website https://www.trinityherbalapothecary.com and the Trinity Herbal Apothecary mobile application (collectively, the “Services”).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Services, and describes your privacy rights under applicable laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA).

 

1. Information We Collect

 

Personal Information You Provide

When you create an account, make a purchase, subscribe to products, or contact us, we may collect:

  • Full name

  • Email address

  • Username

  • Mailing and billing address

  • Phone number

  • Account login credentials

  • Purchase and subscription information

 

Payment Information

Payments are processed through Square.
We do not store or process credit card numbers or other sensitive payment data. Payment information is handled directly by Square according to their privacy and security practices.

 

Automatically Collected Information

When you use our website or app, we may automatically collect:

  • IP address

  • Device type and browser information

  • Pages viewed and actions taken

  • Approximate location

  • Referring URLs

This information is collected using cookies and similar technologies.

 

2. How We Use Your Information

We use your information to:

  • Create and manage user accounts

  • Process orders, subscriptions, and payments

  • Deliver products and services

  • Communicate with you about your account, orders, or subscriptions

  • Send marketing and promotional emails (only if you opt in)

  • Improve our website, app, and customer experience

  • Analyze usage trends through analytics

  • Comply with legal obligations

 

3. Email Communications

We may send you:

  • Transactional emails, such as order confirmations, account updates, and subscription notices

  • Marketing or newsletter emails, only if you have opted in

You may unsubscribe from marketing emails at any time by using the link in the email or contacting us directly.

 

4.  Cookies  and  Tracking  Technologies

Our website is built using Wix, which uses cookies and similar technologies for:

  • Website functionality

  • Analytics and performance tracking

We also use Google Analytics to understand how visitors use our Services. Google Analytics may collect information such as IP address, device type, and browsing behavior.

You can control or disable cookies through your browser settings, though some features of the Services may not function properly.

 

5. Sharing of Information

We do not sell your personal information.

We may share your information with:

  • Service providers (such as payment processors, analytics providers, and email services)

  • Legal or regulatory authorities when required by law

  • Successors in the event of a business transfer, merger, or acquisition

All third-party service providers are required to protect your information and use it only for the purposes specified.

 

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

 

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

 

8. Children’s Privacy

Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

 

9. Your Privacy Rights (CCPA / CPRA – California Residents)

If you are a California resident, you have the right to:

  • Know what personal information we collect and how it is used

  • Request access to your personal information

  • Request correction of inaccurate personal information

  • Request deletion of your personal information

  • Opt out of the sale or sharing of personal information (we do not sell personal data)

  • Limit the use of sensitive personal information

To exercise your rights, contact us using the information below. We may need to verify your identity before processing your request.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

 

11. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at:

Email: sarabeth@trinityherbalapothecary.com
Company: Trinity Herbal Apothecary
Location: Delaware, Ohio, United States

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